Paris, France

+33 7 81 21 59 44

lapa.design

[email protected]

I’m Antonio Lapa, a Brazilian / Portuguese designer based in Paris. I love this fast-paced ever-changing world and believe that any design is better when made by many hands.


Experience

January 2021 - Present, Paris

Gorgias Inc. / Senior Product Designer

I work in the agent experience squad and lead the design system. I have also led the creation of the analytics team and help center products amongst other projects. I've also helped shape the design culture inside the company by co-leading the hiring process, implementing rituals such as design critiques and creating the career matrix.

March 2020 - December 2020, Dortmund

Wunder Mobility GmbH / Product Designer

I'm responsible for improving both the mobile experience for the end customers as well as supporting design decisions in the operations dashboard.

August 2017 - February 2020, Rio de Janeiro

Stone Pagamentos S.A. / ****Product Designer

My work was to design mainly digital products (applications, dashboards and websites) used by merchants and sales people. My work starts with conceptualisation, research, MVP and continues through cycles of iterations, focused on customer acquisition, upsell, self-service and checkout.

April 2017 - August 2017, Rio de Janeiro

Fabbrica / ****Design Intern

I worked in website development, from the commercial proposal, through the conceptualization, creation of wireframes and layouts until front and back end programming.

January 2016 - April 2017, Rio de Janeiro

Empresa Júnior PUC-Rio / Design Consultant

Responsible for developing visual identities, building brands and websites. I was also part of people management, which took care of well being and how each individual were developing. Then I became part of the “image” management that oversaw all stakeholder’s contact points with the company (customers, students and PUC-Rio itself).


Education

2020 - 2021, Paris

NN/g - UX Certified

UX Certificate (UXC# 1049967) was Awarded by Nielsen Norman Group, a world leader in UX design and research on 29 May 2022, 2022.

UX Certificate Coursework Completed: DesignOps: Scaling UX Design and User Research Measuring UX and ROI New UX Managers Becoming a UX Strategist Being a UX Leader: Essential Skills for Any UX Practitioner

2013 - 2018, Rio de Janeiro

PUC-Rio - Pontifical Catholic University of Rio de Janeiro

Design - Visual Communication


Languages

Constantly learning

Portuguese (Native) | English (Fluent) | French (Intermediate)